Irvine Police Announce “Text to 9-1-1” Service in Irvine!

My father suffered hearing loss from flying air combat missions over North Korea and his hearing loss has gotten much worse with age.  Like many people, he has a hard time on the phone.  In an emergency, calling 9-1-1 would be a problem for him.

On February 6, 2019, however, the Irvine Police Department, along with emergency response agencies throughout Orange County, launched Text to 9-1-1.  The system has been implemented jointly in every public safety agency in the County.

Texting during an emergency could be helpful if you are deaf or hard of hearing, like my father, or have a speech disability, or if a voice call to 911 might otherwise be dangerous or impossible.

When texting 9-1-1, begin by texting your location and the type of services you need (law, fire, or medical.) It’s important that you know your location or know the city you’re in and can describe your exact location to the dispatcher. Location accuracy varies by carrier and should not be relied upon.  Also, messages should be sent in plain language. Do not use acronyms, short code messages, or emojis.

You must have a data plan to use Text to 9-1-1. Currently, language translation services are not available through the system, and dispatchers cannot receive photos, videos, or texts sent to a group.

The Irvine Police Department worked closely with the County to ensure that our Irvine Communications Center is equipped for this service.

Remember: Call 9-1-1 if you can, text if you can’t!

 

Help Our Emergency Services at the Great Park on October 18 and Get a Free Tote Bag and Pumpkin!

You are invited to attend the multi-city Point of Dispensing (POD) exercise at the Great Park and help OC cities plan for emergencies and practice the rapid distribution of medicine in the event of a public health outbreak.

In a real emergency, PODs save lives by getting needed medication and supplies to our community quickly and efficiently.

The Great Park POD exercise on Thurs. October 18 from 4 to 6 p.m. will offer both a walk-up option and a drive-thru option. During the event, participants will be directed through the exercise by local police and fire authorities and will be asked to complete a brief intake form, proceed to a nurse or nursing student who will distribute exercise materials, then be directed through the exit station.

Participants will receive a commemorative tote bag, local emergency planning materials, information about the AlertOC emergency notification system, and a free holiday pumpkin!

Watch an informative POD video here.

No reservation or RSVP is required.

For more information on the POD, visit ochealthinfo.com/PODevent.

To receive vital communications in the event of an actual emergency, residents are encouraged to sign up for notifications at AlertOC.org .